The Emirates National Oil Company (ENOC) Group has announced the launch of ‘ENOCPay’ – a cashless, cardless payment platform for both fuel and non-fuel products at ENOC and EPPCO service stations.
ENOCPay enhances the customer experience by enabling them to pay with their mobile phones, without having to leave the comfort of their vehicle. It allows users to link their Vehicle Identification Pass (VIP) RFID account to enable top-up, pay for fuel as well pay in-store at ZOOM and Pronto. The app also allows for remote payments by entering the site and pump number details.
“As a wholly-owned government entity, we are working determinedly to support our leaders’ vision to be at the forefront of innovation and bring the latest technologies to our customers. Our aim is to support the government’s vision to provide seamless services to visitors and residents and we are proud to support this vision through our service station network,” says Saif Humaid Al Falasi, group CEO, ENOC
To use payment platform, customers have to download the ENOCPay app from Apple Store or Google Play and register for a new account. Users can also log-in using their social media accounts on Facebook, Twitter and Google.
Customers can add credit and debit card details on the app. Payment transactions are simple and contactless for both parties. The customers can link their VISA, Mastercard and Diners card., and confirm payment from the comfort of their car once a transaction is complete. Customers and fuel attendants both receive notifications of transaction status and a digital receipt is automatically generated. The users can also track past purchases and transaction history.
Highlighting its commitment to innovation, ENOC continues to introduce services that enhance customer service. The Group has been offering contactless payment for corporate customers since 2014 via the Vehicle Identification Pass (ViP) across the entire service station network of ENOC & EPPCO.
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