Contactless payment
Research company Forrester distinguishes ‘hot’ from ‘hype’ in retail tech investments for 2020. “In a highly competitive world of commerce, retailers and brands must invest in technology initiatives that will differentiate them, drive revenue growth and keep their customers satisfied,” stated Brendan Witcher, vice president & principal analyst at Forrester.
Having interviewed over 60 retail and brand professionals, Forrester distinguishes ‘hot’ from ‘hype’ in retail tech investments for 2020. The research includes an evaluation of multiple technology pieces segmented into three categories – ‘hot’, ‘on the radar’ and ‘hype’.
Also read: KOJ Group builds resilience through digital transformation
Among the top or ‘hot’ priorities in retail technology investments are:
‘On the radar’ retail technology investments in 2020 include:
Finally, low on priority retail technology investments, or ‘hype’, for 2020 are as follows:
For all the latest retail news from the Middle East, follow us on Twitter and LinkedIn, like us on Facebook and subscribe to our YouTube page.
Watsons to open 20 new stores in the GCC
In 2020, global health & beauty retailer AS Watson Group signed its
April 29, 2024 | By Rupkatha BRevolutionising retail: How RetailGPT is shaping the future of shopping malls
Times Square Center: Building community through more than retail
/ 
What does it take to sustain profitable growth in the post-IPO phase?
Mahalle began its operations in 2022 as an “Authentic Turkish Grocery in
“Retail is a people’s business. When building a retail brand or the
From being one of the first retailers in Dubai to ban single-use
For starters, Rabbit is a growing e-commerce grocery platform in Egypt always
In 2024 grocery retail major Choithrams has achieved several milestones underscoring its
Industry pioneers are embracing a comprehensive strategy that integrates consumer insights, digital
The regional grocery retail market is evolving fast keeping pace with constantly
From ethical and local sourcing to adopting cutting-edge technologies to curb food
The regional grocery retail market is becoming more and more diverse, offering
/ 
By harnessing the power of artificial intelligence (AI), data and digital innovation,
In an era where digital transformation is pivotal, shopping malls are not
This panel discussion at MRF 2024 explored the balance between digital-first brands
At MRF 2024, Zebra Technologies showcased their AI-powered ‘store of the future’,
This session at MRF 2024 focused on the pivotal role of omnichannel
An exclusive piece contributed By Oliver Morgan, Partner, Real Estate Development &
In the bustling retail environments, where shopping malls are not just places
Blue Yonder, a leader in supply chain and retail solutions, brings unique
For starters, Rabbit is a growing e-commerce grocery platform in Egypt always
In what comes as a significant announcement, Middle East based eyewear majors
Abu Dhabi based retail company LIWA Trading Enterprises, a subsidiary of Al
Previous Article
